Course material developed by:

IT Governance
COBIT & ISO/IEC 38500
Today, companies have such a large dependency on IT and IT Services that Executive Management realises that IT Governance is a top priority. Frameworks like COBIT
have long been the de facto reference for defining ......read more
IT Service Management (ITSM)
ITIL® & ISO/IEC 20000
IT Service Management is a broad topic and includes all practices that enhances service delivery and improved customer satisfaction. Although ITIL is seen as the de facto definition of IT Service ......read more
IT Security Management
ISO/IEC 27000
IT Security Management is a component of the broader practice of Information Security Management as described in the ISO/IEC 27000 family of standards that helps organisations to ......read more
IT Risk Management
ISO 31000 (Risk)
ISO/IEC 27005 (Risk)
BS 25777/ 25999 (Continuity)
IT Risk Management is especially topical in the current economic climate. Organisations ......read more
What is ITIL ?
ITIL is the only consistent and comprehensively documented framework of IT Service Management (ITSM) good and best- practice. ITIL was designed to promote service ......read more
Your first step to IT Best Practice: . . .on-line . . . at home . . . at work . . . advance